At Welcome Zone, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services, including our website (WZcare.in) and our Android app (Welcome Zone Training Hub).
1. Information We Collect
- Personal Information: When you use our services, we may collect personal information such as your name, email address, phone number, and address. This information is necessary for providing our repair services and pickup/drop services.
- Device Information: We may collect information about the devices you use to access our services, including IP address, browser type, operating system, and device identifiers.
- Service Information: Information related to the electronic gadgets, laptops, and computers you send to us for repair.
2. How We Use Your Information
- Service Delivery: To provide our online and offline repair services, including pickup and drop services.
- Communication: To communicate with you about your service requests, updates, and promotional offers.
- Improvement: To improve our services and develop new features for our website and app.
- Legal Compliance: To comply with legal obligations and protect our legal rights.
3. Sharing Your Information
We do not share your personal information with third parties, except:
- With service providers who assist us in operating our website, app, and delivering our services.
- When required by law or to protect our legal rights.
4. Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to:
- Access and update your personal information.
- Request the deletion of your personal information.
- Object to the processing of your personal information.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and app.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: wzshop.in@gmail.com
- Phone: 9012664400
8. Consent
By using our services, you consent to the collection and use of your information as described in this Privacy Policy.